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A Letter From the GM - April 25th



Dear Black Mountain Family,

 

We were on top. A remarkable season on all counts. Coming to the end of a perfect spring weekend that included a beautiful Easter service in the sun at the Alpine Cabin, Black Mountain was shining in every way.

 

I had taken my boots off for the day and was just sitting down for dinner when the radio call no one ever wants to get at a ski area came in. “Injured skier, appears to be unconscious and not breathing”.

 

I have never been a GM of a mountain. I have enjoyed the ups and downs of this ski season, and the bigger purpose of what the success of Black Mountain has ended up meaning to so many people near and far. The mountain, the staff, and our customers were really beginning to hone in on our mission of this place being more than a place to ski, but instead a place to gather. Powder turns and Parties. Champagne and Celebrations. All in all, an inspiring comeback story for a mountain, its community, and a much-needed example for an industry that is focused on profit over people. We were on top.

 

Death in skiing is not something we like to talk about. We all know that people die every day, but when it happens while skiing it feels especially unfair. The PR playbooks say that publicly, we should offer condolences, few other details, and move on to new messaging as soon as possible. How in the world do we turn back to messaging about parties and Champagne?

 

On Monday, I got to meet Eric’s father and stepmother when they came to pick up Eric’s car from the parking lot. The next day the three of us rode the double to the summit and visited the site where the accident took place. As difficult and tragic as the last 72 hours were for them, the compassion, strength, and positivity that these two humans displayed was astonishing. Our conversations focused almost entirely on how much Eric treasured the sport and culture of skiing. Even deep in the valley, they kept talking about Eric’s time at the peak.

 

Just like Eric’s family, we have to learn, grow, and grieve in the valley. But never should we stop climbing to the top of every mountain at every opportunity. The Black Mountain Family has been charging hard all season and overcoming challenges daily. This is a big one.

 

We are going to keep going. We will be open this weekend. Spinning lifts from 10 am to 7 pm. Then, on Saturday, May 3rd, we will have the biggest celebration this place has ever seen for its 90th birthday. We will ski, party, and celebrate the comeback that Black Mountain has become. We will have a new perspective as to how important the culture of skiing is to so many people. Especially Eric and his family.

 

Thanks for being here.  Never forget how lucky we all are to be here.


Erik Mogensen

General Manager

 
 
 

18 Comments


Speed Stars
Speed Stars
20 hours ago

It’s inspiring to read about how much heart and community spirit went into Black Mountain’s comeback story, and that sudden shift in emotions really comes through in the letter. On a lighter note, when I’m looking for a bit of entertainment after reading something intense, I like playing Speed Stars —it’s simple, fun, and surprisingly relaxing for a quick break.

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jojo
May 23

Nice post! It reminds me of games like jojodle where you try to guess characters with limited clues.

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Tim Cook
Tim Cook
Apr 23

This is a deeply moving and sobering letter, and it truly highlights the strength of the Black Mountain community in the face of such a tragic loss. It is inspiring to see how the spirit of the mountain and the passion of skiers like Eric continue to drive the mission of gathering and celebration even through the toughest times in the valley. Between processing the emotional weight of this season and catching up on my studies where I need help with my biology assignment, reading about the resilience of the staff and the 90th-birthday comeback gives me a much-needed perspective on perseverance. I look forward to seeing the community come together on May 3rd to honor the culture of skiing…

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top game
top game
Apr 13

Not gonna lie, I didn’t expect much at first, but eggy car free is actually a fun little challenge once you get the hang of controlling the speed.

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I liked how you mentioned the late-season snow keeping conditions fresh heading into the end of April—it really paints a clear picture of what guests can expect right now. It’s interesting to see how much effort goes into balancing weather, operations, and guest experience behind the scenes. Reading this alongside my own routine (which sometimes includes things like Online Finance Assignment Help Service in Australia) made me pause and appreciate how different industries manage seasonal pressure so thoughtfully—do things usually stay this consistent into early May?

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PHYSICAL ADDRESS

​373 Black Mountain Rd.

Jackson, NH 03846

MAILING ADDRESS

P.O. Box 822

Jackson, NH 03846

POLICIES

​Privacy Policy

Guest Service & Retail Hours

Monday - Sunday 8:00 a.m. to 3:00 p.m.
 

SPRING RESTAURANT HOURS

Closed 

CONTACT

 

Email: ski@blackmt.com

 

Guest Services:

(603) 383-4490

Ski Patrol:

(603) 383-4491

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